Tivra Pay Privacy Policy – Data Collection, Usage & User Rights

Tivra Pay (TivraPay) ki privacy policy ko samjhein — kaunsi data collect hoti hai, kaise use hoti hai, aapke kya rights hain, aur aap apni jaankari ko kaise control kar sakte hain. Bilingual guide in Hindi & English.

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Privacy Policy – Last reviewed and updated: 27 August 2026 | First Published: 24 August 2026
This policy explains how TivraPay.co handles your information when you visit our website or use the Tivra Pay platform. Please read it carefully.
Privacy First: TivraPay.co respects your privacy. We collect only the minimum data needed to provide accurate information and guide you safely. We never sell your data. This page is available in both Hindi and English for your convenience.

Your Privacy Matters ✓

We believe in transparency. Below you will find every detail about what information we collect, why we collect it, and what rights you have over your own data.

Introduction – Privacy Policy ka Parichay

Welcome to the TivraPay.co privacy policy. This document explains how TivraPay.co ("we", "our", "us") collects, uses, stores, and protects your personal information when you visit our website at tivrapay.co or interact with any content, guides, or tools we provide.

हिंदी में समझें: TivraPay.co आपकी निजता (privacy) का पूरा सम्मान करता है। यह पेज बताता है कि जब आप हमारी वेबसाइट पर आते हैं, तो हम कौन सी जानकारी इकट्ठा करते हैं, क्यों करते हैं, और आप अपनी जानकारी पर क्या नियंत्रण रख सकते हैं। हम आपकी व्यक्तिगत जानकारी को बिना आपकी अनुमति के किसी तीसरे पक्ष को नहीं बेचते और न ही साझा करते हैं।

This privacy policy applies to all visitors, users, and anyone accessing content on TivraPay.co. By using this website, you agree to the practices described in this policy. If you do not agree, please stop using the website immediately.

What Information We Collect – Kaunsi Data Collect Hoti Hai

We collect only the information that helps us improve your experience, provide accurate guidance, and keep the website running smoothly. We do not collect sensitive financial data like bank account numbers, UPI PINs, credit card details, or OTPs.

Information You Provide Voluntarily

  • Contact form submissions: When you use our Contact Us page, you may provide your name, email address, and message. We use this only to respond to your query.
  • Feedback and comments: If you send us feedback or suggestions, we keep that information to improve our content.
  • Email inquiries: Any personal information you share via email is used solely to address your request and is not stored longer than necessary.

Information Collected Automatically

  • Log data: Your browser automatically sends information like your IP address, browser type, operating system, referring URL, and pages visited. This is standard for all websites.
  • Device information: We may collect basic device information such as screen resolution, device type (mobile or desktop), and approximate geographic location (country/city level only).
  • Cookies and tracking: We use minimal cookies to understand how users interact with our content. You can control cookies in your browser settings.
हिंदी में: हम केवल वही जानकारी इकट्ठा करते हैं जो आप हमें देते हैं (जैसे कि contact form में नाम और ईमेल) और वह बुनियादी जानकारी जो आपका ब्राउज़र अपने आप भेजता है (जैसे IP address, browser type)। हम आपका OTP, UPI PIN, बैंक खाता नंबर या पासवर्ड कभी नहीं मांगते और न ही स्टोर करते हैं।
Important: TivraPay.co never asks for your UPI PIN, OTP, bank password, or any financial credential through any form, email, or message. If someone claiming to represent us asks for such information, it is a scam. Report it immediately.

How We Use Your Information – Data Ka Upyog Kaise Karte Hain

Every piece of information we collect serves a specific purpose. Here is exactly how we use your data:

To Provide and Improve Our Content

  • To deliver accurate, up-to-date guides about Tivra Pay, including tivra pay register instructions, login help, and safety resources
  • To understand which sections of our website are most useful to readers
  • To fix broken links, improve navigation, and enhance page loading speed

To Communicate With You

  • To respond to your questions submitted through the contact form
  • To send you information you specifically requested (e.g., download guidance)
  • To notify you about important updates to this privacy policy

For Security and Analytics

  • To detect and prevent fraudulent activity or abuse of our website
  • To analyze traffic patterns so we can optimize the site for all users
  • To comply with legal obligations if required by Indian law
हिंदी में: हम आपकी जानकारी का उपयोग केवल आपको बेहतर सेवा देने के लिए करते हैं — जैसे कि आपके सवालों का जवाब देना, हमारी गाइड को बेहतर बनाना, और वेबसाइट को सुरक्षित रखना। हम आपकी जानकारी का उपयोग विज्ञापन या स्पैम के लिए नहीं करते।

Cookies – How We Use Them

Cookies are small text files stored on your device by your web browser. TivraPay.co uses cookies minimally and only for legitimate operational purposes.

Types of Cookies We Use

  • Essential cookies: These are necessary for the website to function properly, such as remembering your menu toggle state. No personal data is stored in these.
  • Analytics cookies: We use basic analytics to count page visits and understand which content is most helpful. This data is aggregated and anonymous.
  • No advertising cookies: We do not display ads, so we do not use advertising or tracking cookies for marketing purposes.

Your Control Over Cookies

You can disable cookies anytime through your browser settings. Please note that disabling essential cookies may affect how the website displays or functions. Most browsers allow you to block third-party cookies while keeping first-party cookies enabled.

हिंदी में: कुकीज़ छोटी फ़ाइलें होती हैं जो आपके ब्राउज़र में सेव होती हैं। हम केवल ज़रूरी कुकीज़ का उपयोग करते हैं ताकि वेबसाइट सही से चले और हम समझ सकें कि कौन सा कंटेंट लोगों को पसंद आ रहा है। हम विज्ञापन के लिए कुकीज़ का उपयोग नहीं करते। आप अपनी ब्राउज़र सेटिंग में जाकर कुकीज़ को बंद कर सकते हैं।

Third-Party Services – Teesre Paksh ki Sevaayein

TivraPay.co may link to or use services provided by third parties. Each of these services has its own privacy policy, and we encourage you to read them.

Third-Party Links on Our Website

  • Telegram: We link to the official TivraPay Telegram channel. Telegram's privacy policy governs any data you share on that platform.
  • UPI apps (Google Pay, PhonePe, Paytm, BHIM, etc.): Our guides mention these apps for educational purposes. Each UPI app has its own privacy and data handling practices.
  • External download links: The app download button on our site leads to an external APK link. That external server operates independently of our privacy policy.

No Data Sharing With Third Parties

We do not sell, rent, trade, or share your personal information with any third party for their marketing or commercial purposes. If we are required by law to disclose information (such as a court order or legal notice), we will comply only to the extent required by applicable Indian law.

हिंदी में: हमारी वेबसाइट पर कुछ बाहरी लिंक हो सकते हैं (जैसे Telegram, UPI apps)। उनकी अपनी प्राइवेसी पॉलिसी होती है। हम आपकी व्यक्तिगत जानकारी किसी तीसरे पक्ष को नहीं बेचते, न ही साझा करते हैं। अगर कानून हमें ऐसा करने के लिए बाध्य करता है, तो हम केवल उतनी ही जानकारी देंगे जितनी कानूनी रूप से ज़रूरी है।

Data Security – Aapki Jaankari ki Suraksha

We take the security of your information seriously. While no website can guarantee 100% security, we implement industry-standard measures to protect your data.

Security Measures We Follow

  • HTTPS encryption: Our entire website is served over HTTPS, meaning data transferred between your browser and our server is encrypted.
  • Minimum data collection: We collect only the data we genuinely need, reducing the risk of exposure.
  • Regular security checks: We scan our website periodically for vulnerabilities and fix issues promptly.
  • No storage of sensitive data: We never store passwords, OTPs, UPI PINs, bank account numbers, or credit card information.
हिंदी में: आपकी जानकारी की सुरक्षा हमारी प्राथमिकता है। हम HTTPS एन्क्रिप्शन का उपयोग करते हैं, न्यूनतम डेटा इकट्ठा करते हैं, और नियमित रूप से अपनी वेबसाइट की सुरक्षा जांचते हैं। हम संवेदनशील जानकारी जैसे पासवर्ड या OTP कभी स्टोर नहीं करते।
Security Reminder: Always ensure you are visiting tivrapay.co and not a look-alike domain. Fake websites often copy content but cannot replicate secure HTTPS connections or legitimate privacy practices. Bookmark the official URL for safe access.

Your Privacy Rights – Aapke Adhikar

Under Indian information technology laws and global privacy standards, you have certain rights regarding your personal data. Here they are explained simply:

👁

Right to Access

You can ask us what personal data we hold about you and request a copy of it.

✎

Right to Correct

If any information we hold is inaccurate, you can request correction.

🗑

Right to Delete

You can request deletion of your personal data that we hold, subject to legal requirements.

🔒

Right to Withdraw Consent

You can withdraw any consent you previously gave for data collection or communication.

How to Exercise Your Rights

To exercise any of these rights, simply contact us through our form or email us with your request. We will respond within 30 days as per applicable law. We may need to verify your identity before processing your request.

हिंदी में: आपको यह अधिकार है कि आप जान सकें कि हम आपकी कौन सी जानकारी रखते हैं, उसे सुधार सकें, मिटा सकें, या अपनी सहमति वापस ले सकें। इनमें से कोई भी अधिकार इस्तेमाल करने के लिए हमसे संपर्क करें। हम 30 दिनों के अंदर आपके अनुरोध का जवाब देंगे।

Data Retention – Data Kab Tak Rakhi Jaati Hai

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by Indian law.

  • Contact form submissions: Retained for up to 12 months after your query is resolved, then permanently deleted.
  • Analytics data: Aggregated, anonymized data may be retained indefinitely for website improvement, but individual identifiers are removed.
  • Email correspondence: Deleted within 6 months after the conversation concludes, unless required for legal or compliance reasons.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.

हिंदी में: हम आपकी जानकारी को केवल उतने समय तक रखते हैं जितनी ज़रूरत है — आमतौर पर contact form की जानकारी 12 महीने तक और ईमेल 6 महीने तक। उसके बाद वह सुरक्षित रूप से डिलीट कर दी जाती है।

Children's Privacy – Bachchon ki Suraksha

TivraPay.co is not intended for children under the age of 18. The Tivra Pay platform itself requires users to be at least 18 years old to register and trade. We do not knowingly collect personal information from anyone under 18.

If we become aware that a child under 18 has provided us with personal information without parental consent, we will delete that information immediately. If you believe a child has shared data with us, please contact us so we can take appropriate action.

हिंदी में: यह वेबसाइट 18 साल से कम उम्र के बच्चों के लिए नहीं है। अगर हमें पता चलता है कि किसी बच्चे ने बिना माता-पिता की सहमति के अपनी जानकारी हमारे साथ साझा की है, तो हम उसे तुरंत हटा देंगे।

Changes to This Privacy Policy – Policy Mein Badlav

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we are protecting your information. If we make material changes that affect how we handle your data, we will notify you through a prominent notice on our website.

  • First Published: 24 August 2026
  • Last Updated: 27 August 2026
  • Next Review: 27 November 2026 (or sooner if required by law)
हिंदी में: हम इस प्राइवेसी पॉलिसी को समय-समय पर अपडेट कर सकते हैं। कोई भी बड़ा बदलाव होने पर हम वेबसाइट पर नोटिस लगाएंगे। कृपया इस पेज को समय-समय पर पढ़ते रहें ताकि आपको पता रहे कि हम आपकी जानकारी की सुरक्षा कैसे कर रहे हैं।

Grievance Officer – Shikayat Adhikari

If you have any questions, concerns, or complaints regarding this privacy policy or how your data is handled, you can contact our designated Grievance Officer:

Grievance Officer Details

Name: TivraPay.co Editorial Team (Privacy Compliance)

Email: Use our Contact Us page to reach the grievance team

Response Time: Within 30 working days

Jurisdiction: India

Under the Information Technology Act, 2000 and the IT (Intermediary Guidelines) Rules, 2011, we are committed to resolving any privacy-related grievances promptly. Please provide as much detail as possible when submitting a complaint, including your name, the nature of the issue, and any supporting information.

हिंदी में: अगर आपको हमारी प्राइवेसी पॉलिसी या आपकी जानकारी के इस्तेमाल से जुड़ी कोई शिकायत है, तो आप हमारे Contact Us पेज के ज़रिए हमें बता सकते हैं। हम 30 कार्य दिवसों के अंदर आपकी शिकायत का समाधान करेंगे।

Contact Us About Privacy – Humse Sampark Karein

If you have any questions about this privacy policy, want to exercise your rights, or need clarification about any point discussed here, please reach out to us:

For privacy-specific concerns, please use the subject line "Privacy Query" when contacting us so we can route your request to the right team member quickly.

Contact TivraPay Privacy Team
हिंदी में: प्राइवेसी से जुड़े किसी भी सवाल के लिए हमारे Contact Us पेज पर जाएं या Telegram चैनल से जुड़ें। हम आपकी मदद करने के लिए यहाँ हैं।

Your Consent – Aapki Sahmati

By using TivraPay.co, you consent to the terms of this privacy policy. When you submit information through our contact form, you explicitly consent to us collecting and using that information as described in this policy.

If we make changes to this policy that require additional consent, we will ask for it separately before implementing those changes. You have the right to withdraw your consent at any time by contacting us, though this may affect our ability to respond to certain requests.

हिंदी में: हमारी वेबसाइट का उपयोग करने का मतलब है कि आप इस प्राइवेसी पॉलिसी से सहमत हैं। अगर आप कभी अपनी सहमति वापस लेना चाहते हैं, तो आप हमसे संपर्क कर सकते हैं।
✓ Transparent Privacy Practices | Secure Data Handling | User Rights Protected | Bilingual Hindi & English
Disclaimer: This privacy policy applies exclusively to tivrapay.co. The Tivra Pay application (third-party platform) has its own privacy policy. This page is for informational purposes and does not constitute a legal agreement. For specific legal advice, consult a qualified professional.

About the Author

TivraPay.co Editorial Team – The content and research team behind TivraPay guides. We research the Tivra Pay platform, review user-reported information, and publish educational guides on P2P token trading, safety, privacy, and responsible usage. Every guide is reviewed and updated regularly to ensure accuracy and usefulness.

Privacy Policy reviewed and updated: 27 August 2026

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